What is DrugHub Pharmacy?
DrugHub is a digital health platform in Nigeria offering online pharmacy, professional consultations, and lab services with doorstep delivery.drughubpharmacy+1
What services does DrugHub provide?
Services include ordering genuine medicines, booking doctor consultations, lab tests with home collection, and secure health records.drughubpharmacy+1
How do I order medications online?
Create a free account, browse products, add to cart, and checkout for fast nationwide delivery.[drughubpharmacy]
Are the medicines authentic?
Yes, DrugHub stocks top-quality medications from trusted brands with competitive prices.[drughubpharmacy]
What are the delivery options?
Doorstep delivery is available nationwide, with fast processing after order confirmation.[drughubpharmacy]
How much does delivery cost?
Delivery fees vary by location; check at checkout for exact rates in Lagos and other areas.[instagram]
Can I track my order?
Yes, logged-in users can track orders via their account dashboard.[drughubpharmacy]
What payment methods are accepted?
Common methods include cards, bank transfers, and possibly mobile money; select at checkout.[drughubpharmacy]
Is there a minimum order amount?
No strict minimum, but check promotions for free delivery thresholds.[drughubpharmacy]
What if my order is delayed?
Contact support via the website or app for updates and resolutions.[facebook]
How do I book a doctor consultation?
Select "Find Professionals," choose a specialist, and book online or in-person slots.[drughubpharmacy]
What types of professionals are available?
Qualified doctors for internal medicine and other specialties via video or in-person.drughubpharmacy+1
Are consultations available 24/7?
Pharmacist consultations are 24/7 via the app; doctor slots depend on availability.[instagram]
How much do consultations cost?
Fees vary by professional; view pricing during booking.[drughubpharmacy]
Can I get prescriptions from consultations?
Yes, digital prescriptions can be fulfilled directly via DrugHub pharmacy.[drughubpharmacy]
Is video consultation available?
Yes, connect remotely from home for convenience.[drughubpharmacy]
What happens after a consultation?
Receive advice, prescriptions, and access records securely.[drughubpharmacy]
Can I consult pharmacists specifically?
Yes, for medication counseling and advice anytime via app.facebook+1
Do you offer nutrition guidance?
Yes, as part of professional consultations.[drughubpharmacy]
How do I cancel a consultation?
Log in and cancel via the booking dashboard before the appointment.[drughubpharmacy]
How do I book a lab test?
Go to "Book Test," select tests, choose home collection, and confirm.[drughubpharmacy]
Do you offer home sample collection?
Yes, lab services include home collection for convenience.[drughubpharmacy]
What lab tests are available?
Common tests like blood work; browse the full list on the site.[drughubpharmacy]
How long for lab results?
Fast results delivered digitally to your secure records.[drughubpharmacy]
What are lab test prices?
Competitive rates; prices shown during booking.[drughubpharmacy]
Can I book for family members?
Yes, add profiles during account creation or booking.[drughubpharmacy]
Are results private?
Yes, stored in secure digital health records.drughubpharmacy+1
What if I need urgent lab tests?
Priority options may be available; check during booking.[drughubpharmacy]
Do you partner with specific labs?
Yes, networks across Lagos, Abuja, and more.[drughubpharmacy]
How do I access past lab results?
View anytime via "View Records" in your account.[drughubpharmacy]
How do I create an account?
Visit register.php, enter name, email, and phone (e.g., 08012345678).[drughubpharmacy]
Is my data secure?
Yes, highest standards of data protection and confidentiality.[drughubpharmacy]
Can I access health records anywhere?
Secure digital records available anytime via the platform.instagram+1
What if I forget my password?
Use the forgot password link on login page.[drughubpharmacy]
Is there a mobile app?
Yes, for 24/7 pharmacist consults and easy management.[instagram]
Do you offer free health screenings?
Yes, including screenings as part of services.[facebook]
What areas do you serve?
Nationwide, with expansions to Lagos, Abuja, Port Harcourt, Kano.[drughubpharmacy]
Are there vaccinations available?
Yes, comprehensive vaccination services offered.[facebook]
How is DrugHub different?
Combines pharmacy, labs, and consultations in one seamless platform.drughubpharmacy+1
Who leads DrugHub?
Team includes CEO, CTO, CMO with healthcare and tech expertise.[drughubpharmacy]
What is your return policy?
Check medicines upon delivery; contact support for issues promptly.[drughubpharmacy]
Do you offer discounts or promotions?
Yes, watch for deals on the site and social media.[facebook]
Is DrugHub available in Lagos only?
No, nationwide delivery and services.instagram+1
Can I get personalized medication advice?
Yes, free counseling from pharmacists.[facebook]
What about prescription refills?
Easy refills via app or site with records.[drughubpharmacy]
Do you handle chronic medications?
Yes, subscription options for ongoing needs.[drughubpharmacy]
Is customer support available?
Yes, via website, app, and social channels.[facebook]
What is your mission?
Democratize healthcare access via digital platform.[drughubpharmacy]
How has DrugHub grown?
From beta in Lagos to 10,000+ users and multi-city expansion.[drughubpharmacy]
How can I partner with DrugHub?
Healthcare providers or pharmacies can contact via partnerships head.[drughubpharmacy]